Find the Right CX & AI Talent

Modern contact center and CX programs succeed or fail based on the quality of talent behind them.

At GoldCX7, we help organizations identify, assess, and onboard specialized CX, CCaaS, and AI professionals who can deliver results from day one.

Whether you need short-term expertise or long-term team augmentation, we connect you with the right skills at the right time.

Roles We Specialize In

We support talent needs across the entire CX & AI ecosystem, including but not limited to:

Contact Center & CCaaS Roles

• CCaaS Developers
• Senior CCaaS Developers
• Contact Center Engineers
• Platform Specialists (Genesys, Amazon Connect, NICE, Cisco, Microsoft, Google)

Architecture & Leadership

• Technical Architects
• Solutions Architects
• CX Platform Architects
• Enterprise Integration Architects

AI, IVA & Automation

• IVA Developers
• Conversational AI Developers
• Agent Assist & Automation Engineers
• AI Integration Specialists

Experience & Design

• IVA Experience Designers
• Agentic Experience Designers
• Conversation Designers
• CX Journey Designers

If your role touches CX, AI, automation, or contact center platforms, we can help you find the right talent.

How We Help

We go beyond keyword matching. Our approach focuses on real-world capability and platform expertise.

✔ Skill-Aligned Talent

We source professionals with hands-on experience in enterprise CX environments — not just certifications.

✔ Platform-Specific Expertise

Talent aligned to your technology stack:

• CCaaS platforms
• AI & IVA frameworks
• Cloud and integration ecosystems

✔ Flexible Engagement Models

• Contract / project-based resources
• Staff augmentation
• Long-term hiring support
• On-demand specialists

Why GoldCX7

• Deep understanding of CX & Contact Center ecosystems
• Practitioner-led screening and evaluation
• Faster time-to-productivity
• Reduced hiring risk for critical CX initiatives

We understand the difference between “someone who knows the platform” and “someone who can deliver outcomes.”

Who This Is For

• Enterprises modernizing contact centers
• Organizations migrating to CCaaS platforms
• CX teams scaling AI & automation initiatives
• Partners needing specialized CX talent
• Programs requiring niche or hard-to-find expertise

Let’s Find the Right Talent

Whether you need one specialist or an entire CX delivery team, GoldCX7 helps you build the right capability without slowing down your transformation.

👉 Contact us to discuss your talent needs

👉 Get matched with CX & AI experts